Framing Conversations with Distressed Students

Series: CTLT Institute

Event Date & Time

  • August 19, 2019
    2:00 pm - 4:00 pm

Event Description

As Student Services Staff, Faculty, and Teaching Assistants, you play an important role in supporting students through the opportunities and challenges of their UBC experience. This session introduces a developmental advising framework that can be applied when having supportive conversations with students who are struggling or in distress. The training includes helpful approaches to making effective referrals, up-to-date information about campus resources and considerations for self-care and setting boundaries so you can best support students in a range of advising situations.

At the end of this session, you will be able to:
– Consider the connection between student wellbeing, learning and success
– Recognize signs and sources of distress
– Introduce a process for framing an interaction with a distressed student
– Practice calming strategies
– Consider the importance of maintaining appropriate boundaries
– Develop awareness of key resources
– Discuss case examples: apply what you’ve learned


  • Diana Jung, MA – Health Promotion Specialist, Health Promotion and Education
  • Brian Barth – Manager of Student Support Services



Venue Website:

1961 E Mall, Vancouver, BC V6T 1Z1, Vancouver, British Columbia, Canada


Please note this room is located through the CTLT offices of the 2nd floor in IKBLC.