Framing Conversations with Distressed Students

Event Date & Time

Event Description

As Student Services Staff, Faculty, and Teaching Assistants, you play an important role in supporting students through the opportunities and challenges of their UBC experience. This session introduces a developmental advising framework that can be applied when having supportive conversations with students who are struggling or in distress. The training includes helpful approaches to making effective referrals, up-to-date information about campus resources and considerations for self-care and setting boundaries so you can best support students in a range of advising situations.

At the end of this session, you will be able to:
– Consider the connection between student wellbeing, learning and success
– Recognize signs and sources of distress
– Introduce a process for framing an interaction with a distressed student
– Practice calming strategies
– Consider the importance of maintaining appropriate boundaries
– Develop awareness of key resources
– Discuss case examples: apply what you’ve learned

Facilitator: 

• Diana Jung, MA – Health Promotion Specialist, Health Promotion and Education
• Brian Barth – Manager of Student Support Services